Our policy, you have 30 days to refund or exchange your products.
Product must be in same condition and packing as you received it to be suitable for return. We offer free returns within 30 days of purchase.
If your item is delivered damaged/used or faulty then please contact us at firstname.lastname@example.org.
Refunds (If Applicable)
Once we received your return we will notify you by email, and process your payment. Your payment will be automatically refunded to the credit card used for payment. Please allow 7 to 14 days to credit your account.
Late Or Missing Refunds (If Applicable)
If you have not received your refund after 14 days of processing the return please contact your bank. Processing time can vary depending on the banks process procedures.
Please contact us for any additional questions concerning refunds.
Sale Item (If Applicable)
Sale items are final sales, we do not refund or exchange final sale items.
Exchanges (If Applicable)
We replace damaged or defective items. If you are needing to exchange items please contact us.
If the item was marked as a gift when purchased we will offer you a credit for the amount purchased. A gift certificate will be sent via email.
If the item purchased is not marked as a gift when purchased, the receiver of the gift will need to notify us to receive a refund.
Contact us for all shipping inquiries email@example.com.
Shipping costs are non-refundable.
Time will vary for exchange of your products depending on your location to where you live.
I would suggest tracking items purchased on bulk orders, shipping services shipping insurance. We are not responsible for returned or exchanged items that get lost in the mail.